Legal Notice
Mist Detailing – Terms & Conditions
Effective Date: 3/19/2026
By booking, scheduling, or receiving services from Mist Detailing, you (“Client”) agree to the following Terms & Conditions.
1. Services Overview
Mist Detailing provides mobile car detailing services at the Client’s requested location. Service results vary depending on vehicle condition, environment, and time allocated. While high-quality results are the standard, full restoration of heavily worn or damaged surfaces is not guaranteed.
2. Booking, Access & Requirements
Clients must provide safe, legal, and adequate access to the vehicle at the scheduled time.
If the vehicle is inaccessible, locked, or not present at arrival, it will be treated as a no-show.
Mist Detailing reserves the right to refuse or discontinue service if conditions are unsafe, unsanitary, or impractical.
3. Pricing & Payment
All prices are based on standard vehicle conditions.
Mist Detailing reserves the right to adjust pricing on-site if the vehicle condition differs significantly (e.g., excessive dirt, pet hair, staining, or contamination).
Payment is due immediately upon completion unless otherwise agreed in writing.
A minimum service charge may apply.
4. Cancellation & No-Show Policy
Cancellations must be made at least 12–24 hours in advance.
Late cancellations may incur a fee.
No-shows or inaccessible vehicles may result in a service charge or call-out fee.
5. Weather & Rescheduling
Services may be delayed, rescheduled, or modified due to weather conditions (rain, extreme heat, storms) or unsafe environments. Mist Detailing retains full discretion in rescheduling.
6. Service Time & Scope
All service times are estimates only. Actual time may vary depending on vehicle condition.
Additional services may be recommended if the condition exceeds the original scope.
7. Pre-Existing Conditions & Risk Disclosure
Mist Detailing is not responsible for pre-existing damage, including but not limited to:
Scratches, dents, or paint defects
Worn or peeling clear coat
Loose trims, electronics, or components
Cleaning processes may reveal or expose underlying damage. This is not considered damage caused by Mist Detailing.
8. Satisfaction & Rework Policy
Clients must report any service concerns within 24 hours of completion.
Mist Detailing’s obligation is limited to re-performing the service where appropriate. Refunds are not guaranteed.
9. Damage Claims
Any claims for damage must be reported immediately or within the same day of service completion.
Mist Detailing is not liable for claims made after this period.
Liability, if proven, is limited to the cost of the service provided.
10. Customer Responsibility – Personal Belongings
Clients are responsible for removing all personal and valuable items prior to service, including:
cash, electronics, documents, jewelry, and sensitive materials.
Mist Detailing is not responsible for loss, damage, or misplacement of items left in the vehicle.
11. Interior Access & Fragile Materials
By requesting interior cleaning, the Client authorizes access to all necessary areas.
Mist Detailing is not responsible for damage to fragile, worn, or improperly secured interior components.
12. Biohazard & Hazardous Conditions
Mist Detailing reserves the right to refuse or charge additional fees for vehicles containing hazardous materials, including:
mold, bodily fluids, chemicals, or unsafe debris.
13. Media & Content Policy
Mist Detailing may capture photos or videos of vehicles for quality control and marketing purposes.
No personal information (name, address, license plate, etc.) will be shared without explicit consent.
Clients may request to opt out of media use prior to service.
Any identifiable content will only be used with written approval.
14. Environmental & Water Use
Mist Detailing uses water-efficient and environmentally responsible cleaning methods. Service may vary based on environmental conditions and regulations.
15. Property & Location Liability
Mist Detailing is not responsible for damage to surrounding property unless caused by proven negligence.
Clients are responsible for ensuring the service area is appropriate and permitted.
16. Utilities (If Applicable)
If access to water or electricity is required, the Client must provide functional sources.
If not available, service may be modified or rescheduled.
17. Right to Refuse Service
Mist Detailing reserves the right to refuse service at any time due to safety risks, inappropriate conditions, or unreasonable expectations.
18. Governing Law
These Terms & Conditions are governed by the laws of the State of Florida.
Any disputes shall be handled within the appropriate jurisdiction in Florida.
Mist Detailing – Respectful Conduct & Anti-Harassment Policy
Mist Detailing is committed to maintaining a professional, respectful, and safe environment for all clients, partners, and team members. We operate under a zero-tolerance standard for harassment, discrimination, and abusive behavior.
1. Standard of Conduct
All interactions with Mist Detailing must remain respectful and professional. This applies to communication before, during, and after service.
2. Prohibited Behavior
The following behaviors are strictly prohibited:
Harassment, intimidation, or threatening conduct
Discrimination based on race, color, religion, gender, sexual orientation, age, national origin, or any protected characteristic
Verbal abuse, aggressive language, or hostile behavior
Unwelcome physical contact or invasion of personal space
Any form of bullying, coercion, or inappropriate conduct toward staff or representatives
3. Right to Refuse or Terminate Service
Mist Detailing reserves the right to refuse, cancel, or immediately terminate service if any inappropriate behavior is observed.
In such cases:
The service may be stopped without completion
Charges may still apply for time and travel
Future service may be permanently denied
4. Workplace Safety
As a mobile service provider, our team operates in various environments. Clients are expected to provide a safe and respectful work setting. Any condition or behavior that compromises safety will result in service refusal.
5. Reporting & Enforcement
Any incidents of misconduct may be documented and, where necessary, reported to appropriate authorities. Mist Detailing reserves the right to take appropriate action to protect its personnel and business operations.
6. Equal Service Commitment
Mist Detailing provides service without discrimination and expects the same standard of respect in return. Our business is built on fairness, professionalism, and consistent treatment of all clients.